Case studies
TFL Viewer Case Study
Built cross-functional team ensuring document readiness and compliance.

Overview
A leading pharmaceutical company conducting a pivotal Phase III trial struggled with inefficiencies in their TFL review process. Disjointed feedback cycles, file overload, and limited version control slowed down approvals, risking submission delays.
01
The Challenge
- A team of 30+ members operated in silos, limiting collaboration and transparency.
- Heavy reliance on scattered emails, manual tracking, and misaligned comments.
- Redundant document versions led to confusion and prolonged approval timelines.
- TFLs managed across hundreds of RTF/PDF files, with no centralized control.
- Frequent versioning errors caused uncertainty over the latest approved data.
02
The Solution
- Implemented TFL Viewer to centralize the review process, providing teams a single platform to collaborate efficiently.
- Oncology-specific TFL templates drastically streamlined development and review of mock-up shells.
- The review and approval process within the tool improved collaboration with vendors/CROs by establishing consistent standards.
03
The Conclusion
- By adopting TFL Viewer, the company eliminated inefficiencies, enhanced collaboration, and ensured data integrity , leading to a smoother, faster clinical trial submission.
- Teams worked cohesively, review cycles were drastically reduced, and regulatory compliance was strengthened.
- They met their submission timelines ahead of schedule and strengthened internal processes for future clinical trials.
Outcomes
- 50% reduction in the review cycle with real-time feedback
- Enabled seamless collaboration across cross-functional teams, breaking down silos
- Streamlined feedback and review processes, enhancing traceability
- Established a single source of truth for TFLs, eliminating version confusion
- Reduced data discrepancies by 60%, supporting regulatory compliance
- Accelerated review timelines, improving overall efficiency
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